Optimize Your Merchant Onboarding!

Centralize your merchant onboarding process by automating the collection of supporting documents for merchant bank applications and effectively managing merchant service providers.

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riskdefy.io

Banks

Leads

Corps

Merchants

Applications

October.19, 02:37:28

Onboarding

Onboarding Progress

2 / 9 done

Application

pending

Pause

Service Providers

3 active

Add Provider

KYC Documents

21 Pending

Add Document

Import Leads

Bank Documents

Integrations

Chargebacks

Alerts

Fraud Prevention

riskdefy.io

Reports

Pre-Onboarding

KYC Documents Requests

KYC Quality Assurance

Onboarding

Bank Applications

Merchant Underwriting

Create KYC document requests for seamless uploading, collaborate effectively, and streamline your operations

Corp Details

Merchants

DBA Details

E-commerce

Create KYC Documentation

Upload Portal

Designer

Liam Harmony

49 minutes ago

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Create resellers, agents, admin and support users. Collaborate and streamline your operations.

Application to live merchant

every step in one pipeline

Intake leads from any source. Extract documents with AI. Auto-generate applications. Track milestones. Monitor MID health after boarding.

Lead Intake & CRM

Import from IRIS CRM, HubSpot, CSV, Airtable, or referral links. Kanban pipeline with drag-through stages.

Document Extraction (OCR)

Upload a driver's license or ID extracts name, DOB, address, license number, expiration. General mode extracts any document's.

Auto Profile Creation

Extracted document data auto-populates lead profiles. QuickStart wizard creates user + application in one flow from uploaded docs.

Document Packages & E-Sign

Bundle document requests per lead. E-signatures via DocuSeal. PDF form fill via Adobe DC View. Camera capture for IDs.

Application Generation

Select DBA, choose document requests, and auto-generate the full bank application PDF. Clone DBAs for multi-corp submissions.

Milestone Workflows

Define milestone triggers per stage: auto-send docs, assign tasks, notify teams, update status. Milestone collections triggers.

MID Health Monitoring

Post-boarding health scores per MID. Track chargeback ratios, transaction volume, compliance status, processor performance. Alerts on threshold breaches.

Service Provider Fulfillment

Onboard service providers with their own dashboard. Track MID applications, dispute management, chargeback prevention, document collection.

Compliance & Tasks

Per-merchant compliance tasks. Website terms audits. Fraud monitoring assignments. Change form tracking. Underwriting notes. Everything logged per account.