Our story
Every system, one hub.
Riskdefy was built to fill the missing gaps in the merchant and processing industry.
10+
Years in the merchant and processing industry
60+
Connections to processors, gateways, CRMs and portals
57
Tools your AI assistant can use in Riskdefy
1
Hub for onboarding, documents and chargebacks
How it started.
About 10 years ago, our customers kept telling us the same thing: they had no easy way to connect their systems.
Riskdefy was born out of the pain points of the merchant and processing industry, and built feature by feature from the complaints we heard in those early days.
Instead of farming out the hard parts, Riskdefy handles them in-house: the full chargeback cycle from first notice to final outcome, and the supporting documents, DBAs, corporations, applications and onboarding paperwork that merchant brokers juggle every day.
Our mission.
Built to connect the missing pieces in payments.
Gateways, processors, CRMs and onboarding tools each handle part of the merchant lifecycle. Chargebacks, documents and boarding data often end up spread across them, and the gaps get filled with copy, paste and chase.
Our mission is to be the merchant orchestration hub that brings those pieces together, so brokers, agents and merchants can run the whole lifecycle from one place.
What we handle.
Chargebacks, start to finish
Alerts, evidence, responses and outcomes for the whole chargeback cycle, handled in-house instead of outsourced.
Onboarding and documents
Applications, document requests, e-signatures, DBAs and corporations, tracked in one place for every merchant.
Every system, connected
Processors, gateways, CRMs and alert providers linked together, so data flows without copy and paste.
Who it’s for.
Merchant brokers
Place merchants with the right processor, track every application by bank, corp and DBA, and keep boarding moving.
ISO agents
Guide applicants through every document and signature, then hand off a complete package without the back-and-forth.
Merchants and advertisers
Keep your business details and documents up to date, and fight chargebacks with evidence in one place.